Updated: January 2026
Privacy Policy

Privacy Policy bakso108
Our Commitment to Protecting Your Data

At bakso108, your privacy is not merely a legal obligation — it is a responsibility we take seriously every day. This document clearly explains how we collect, use, store and protect your personal information as a member of our platform.

SSL 256-bit Jurisdiction: Malaysia No Data Sales

How bakso108 Protects Your Privacy

Six layers of data protection we implement to safeguard your personal information

Full Data Encryption

All your personal data and transaction information are protected with 256-bit SSL encryption. Every communication between your device and bakso108 servers is fully encrypted without exception.

No Data Sales

Bakso108 has never and will never sell, rent, or trade your personal information to any third party for marketing or commercial purposes.

Full Account Control

You have full control over your data — including the right to access, correct, download or request deletion of your personal information at any time.

Secure Data Storage

Your data is stored in certified data centres with strict physical and digital access controls. Our servers are monitored 24 hours a day with real-time intrusion detection systems.

Two-Factor Authentication

Two-factor authentication (2FA) is available for all bakso108 accounts. This ensures only you can access your account even if your password becomes known to others.

Minimum Data Collection

We only collect data that is strictly necessary for platform operations. No excess information is gathered — our privacy-by-design principle ensures this is upheld at all times.

Important Privacy Notice

This Privacy Policy describes how bakso108 ("we", "the platform") collects and processes your personal information when you use our platform. By registering or continuing to use the bakso108 platform, you agree to the terms set out in this Privacy Policy. Please read this document carefully in its entirety.

1. Introduction

Bakso108 is an online gaming platform dedicated to providing Malaysian users with a safe, transparent, and responsible wagering and slot gaming experience. In operating the platform, we need to collect and process certain personal information from our members.

This Privacy Policy is designed to ensure you fully understand what information we collect, why we need it, how it is used and the rights you have regarding your personal data. We are committed to complying with relevant data protection principles, including Malaysia's Personal Data Protection Act (PDPA).

This Policy applies to all registered bakso108 members, visitors to our website and anyone using any of the services we offer through our website, mobile app or official communication channels.

Note: This Policy should be read together with Terms and Conditions bakso108, which forms part of the overall agreement between you and our platform.

2. Information We Collect

Bakso108 follows a data minimisation principle — we only collect information that is strictly necessary to deliver our services safely and efficiently. The following are the categories of data we collect:

2.1 Information You Provide Directly

  • Registration information: full name, date of birth, identity card or passport number, email address, phone number
  • Financial information: bank account number, account holder name, e-wallet details (Touch 'n Go, GrabPay)
  • KYC Documents: copy of identity card, utility bill or proof of address document, identity verification selfie
  • Communications: conversation records with our customer support team via live chat

2.2 Automatically Collected Information

  • Technical data: IP address, device type, operating system, browser version
  • Usage data: pages visited, games played, session duration, login and logout times
  • Transaction data: deposit records, withdrawal records, betting history and wins
  • Location data: general location based on IP address for security and verification purposes

2.3 Data from Third Parties

In certain cases, we may receive additional information from legitimate service providers such as payment processors, third-party identity verification services and fraud prevention agencies. This information is used solely to verify your identity and protect the platform from fraudulent activity.

Data Categories Example Requirements
Identity Name, IC, Date of Birth Mandatory (KYC)
Contact Email, Phone Mandatory
Financial Bank Account, E-wallet Mandatory (Transaction)
Technical IP, Device, Browser Automatic
Usage Game History Automatic

3. How We Use Your Data

Every piece of data we collect is used for a clear and legitimate purpose. bakso108 does not process your data for any purpose other than those stated below:

3.1 Platform Operations

  • Create and manage your member account
  • Process deposits and withdrawals securely and accurately
  • Verify your identity through KYC procedures
  • Credit wins and bonuses to your account

3.2 Security & Compliance

  • Detect and prevent fraud, money laundering, and illegal activities
  • Comply with legal requirements and regulatory authority obligations
  • Enforce the platform's Terms and Conditions
  • Ensure the minimum age requirement of 21 years is met

3.3 Service Improvement

  • Analyse usage patterns to improve your gaming experience
  • Personalise content and game recommendations based on your interests
  • Evaluate and improve customer support services

3.4 Communications

  • Send important transaction notifications to your email or phone number
  • Inform you about promotions and special offers (subject to your marketing preferences)
  • Send account security updates and important alerts
Our Commitment: bakso108 does not use your data to build psychological profiles, assess creditworthiness, or for any form of discrimination.

4. Information Sharing

Bakso108 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, in operating a safe and compliant platform, we may share data with the following parties within a limited scope:

4.1 Trusted Service Providers

We partner with carefully selected third-party providers for operational purposes, including:

  • Payment providers: FPX, DuitNow, Touch 'n Go, GrabPay — to process your financial transactions
  • KYC providers: licensed identity verification services for new member screening
  • Cloud Services: server infrastructure providers compliant with international security standards

All these providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.

4.2 Legal Disclosure

Bakso108 may disclose your personal information to the relevant authorities if we are legally required to do so pursuant to a court order, applicable legislation, or a lawful request from a law enforcement agency. We will notify you of any such disclosure unless prohibited by law.

4.3 Business Transfer

In the event of a merger, acquisition, or sale of bakso108 assets, your personal information may be transferred as part of the business assets. You will be notified in advance through a clear notice before any such transfer takes place, and your rights under this Privacy Policy remain protected.

Important: bakso108 never shares your personal information with advertising companies, data aggregators, or third-party information brokers for marketing purposes.

5. Data Storage & Security

5.1 Retention Period

Bakso108 retains your personal data for as long as necessary to fulfil the original purpose of collection, or for the period required by applicable law. In general:

  • Active account data is retained for the duration of your membership
  • Financial transaction data is retained for a minimum of 7 years for audit and compliance purposes
  • KYC data is retained for 5 years after account closure
  • Customer support communication logs are retained for 2 years

5.2 Technical Security Measures

We implement multiple layers of technical protection to safeguard your data:

  • 256-bit SSL/TLS Encryption for all data communications between your device and our servers
  • Encryption of data at rest — all sensitive data is stored in encrypted format on our servers
  • Role-based access control — only authorised personnel may access user data
  • 24/7 Security Monitoring with a real-time threat detection system
  • Regular security audits by independent cybersecurity firms
  • Two-factor authentication (2FA) for all internal access to systems storing user data

5.3 Data Breach Response

In the event of a security breach involving your personal data, bakso108 is committed to notifying you within 72 hours after we become aware of the incident, as required by applicable data protection regulations. The notice will include details on the nature of the breach, the data involved, and the steps being taken.

Security Tips: Enable two-factor authentication (2FA) on your bakso108 account via the Security Settings section for highly effective additional protection.

6. Cookies & Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. Cookies help the bakso108 platform run smoothly, remember your preferences, and deliver a better experience on every visit.

6.2 Types of Cookies We Use

  • Essential Cookies: Required for core platform operations such as login session management and security. Cannot be disabled.
  • Performance Cookies: Collect anonymous data on how you use the platform to help us identify areas for improvement.
  • Functional Cookies: Remember your preferences such as language, display settings, and game preferences to deliver a more personalised experience.
  • Analytics Cookies: Help us understand how members interact with the platform using aggregated, non-identifiable data.

6.3 Cookie Management

You can control and manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the bakso108 platform. Cookie settings can be adjusted via the Privacy Settings menu in your Chrome, Firefox, Safari or Edge browser.

7. Your Privacy Rights

As a bakso108 member, you have important rights regarding your personal data. We fully respect and facilitate the exercise of these rights:

01
Right of Access

You have the right to request a copy of all personal data we hold about you. We will provide the data in a readable format within 30 days.

02
Right to Rectification

If any information is inaccurate or outdated, you may request a correction promptly through your account settings or our support team.

03
Right to Erasure

You may request the deletion of your personal data under certain circumstances, subject to our legal obligations to retain specific records.

04
Right to Restriction

You may request that we restrict the processing of your data in certain circumstances, such as when you are disputing the accuracy of your data.

05
Right to Portability

You have the right to receive your data in a structured, machine-readable format for transfer to another service provider if required.

06
Right to Object

You may object to the processing of your data for direct marketing purposes at any time. Your request will be processed immediately.

How to Submit a Request: To exercise any of the above rights, contact the bakso108 support team via 24/7 live chat or email [email protected]. We will process your request within 30 working days.

8. Children's Data

Bakso108 is an online wagering and gaming platform that open to individuals aged 21 and above only. We do not intentionally collect, store or process any personal information from children or individuals below the applicable minimum age.

If we discover that personal information of a minor has been collected without our knowledge, we will take immediate action to delete that information and close the relevant account. Parents or guardians who find that their child has registered an account at bakso108 are requested to contact our support team immediately.

Warning: Any attempt to register by an underage individual is a serious violation of our Terms and Conditions and may be reported to the relevant authorities.

9. Privacy Policy Amendments

Bakso108 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or enhanced platform features.

When we make material changes to this Policy, we will:

  • Update the "Last Updated" date shown at the top of this page
  • Display a clear notice on the platform's home page at least 7 days before changes take effect
  • Send notifications to your registered email for material changes

Continued use of the bakso108 platform after any amendments to this Privacy Policy take effect constitutes your acceptance of and agreement to the latest version of the Policy. If you do not agree with any changes, you have the right to close your account and request deletion of your data.

10. Contact Us

If you have any questions, concerns, or complaints regarding how we handle your personal data, or if you wish to exercise any of your privacy rights, please contact the bakso108 Privacy Officer through the following channels:

Live Chat

Available 24 hours a day, 7 days a week via the live chat button at the bottom right corner of the platform.

Email

[email protected]
Response within 24–48 working hours.

We encourage you to contact us first before submitting a complaint to a regulatory authority. Our Privacy Team will make every effort to resolve any issue within a reasonable timeframe.

Trusted Platform

Join bakso108 — Slots &
Safest Wagering Platform in Malaysia

Your data is fully protected. Register a bakso108 account today and enjoy slot games, sports betting and Live Casino with guaranteed security, fast withdrawals and 24/7 customer support.

SSL 256-bit No Data Sales 24/7 Support 2FA Active
Bahasa Melayu